The DC process

From your first question to follow-up, with no hidden steps.

A medical decision needs clear information, a clinical consultation and travel coordination that makes responsibilities visible from beginning to end.

  1. 01

    Discover

    Explore procedures, professionals and the available evidence.

  2. 02

    Quote

    Use the interactive quote to understand what changes your range.

  3. 03

    Consult

    A professional evaluates your case before any plan is confirmed.

  4. 04

    Travel

    We coordinate defined services and your recovery stay.

  5. 05

    Recover

    Follow-up is organised with the medical team and DC.

Journey matrix

What is confirmed, what is variable and who coordinates it.

The matrix prevents an estimate from becoming a list of surprises. Final scope depends on medical evaluation and the defined travel plan.

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ItemStatusResponsible
Surgery, anaesthesia and operating roomConfirmed in your clinical planMedical team
Accommodation and recovery nightsAdjustable in the interactive quoteDC Medical Travel
Local transfersIncluded according to packageDC Medical Travel
International flightsNot includedPatient
Medical supplies and garmentsVariable by indicationMedical team
Follow-up and fit-to-flyConfirmed in consultationMedical team + DC

After booking

The medical consultation defines the real plan.

  • ✓ The medical team reviews eligibility, expectations and recovery.
  • ✓ Services, responsibilities and final pricing are confirmed.
  • ✓ DC coordinates agreed logistics and the support channel.
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